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Complex Case Management (CCM)

Welcome to the CareTeam!


If you have two or more chronic
conditions you are eligible for a little
extra CareTeam attention.


Enrolling in the (CCM) Complex Case Management Program will give have access to the PhyNet CareTeam. The CareTeam is designed to provide you with the extra attention you need to help you keep chronic conditions under control and avoid complications that may lead to hospitalizations.

Signup for CCM and start enjoying the benefits:

  • Coordination for all your medical specialists
    (Call the CareTeam Helpline anytime 24/7 for assistance)
  • Ensuring your prescriptions are right for you
  • Monthly check-ins via phone and email
  • Help during emergent situations
  • 24/7 CareTeam Helpline: (903) 212-7500


Yes, I have two or more chronic conditions and want to enroll in the CCM program.

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